🛠️ GarageFloor24 Support

Maintenance & Support

Reliability delivered through 24/7 monitoring, customer service, and local on-site maintenance teams.

Your Partner in Reliability

About GarageFloor24

GarageFloor24 (GF24) was established to provide comprehensive, 24/7 support services for maintenance and operation of machines and machine automation. A Remote Operations Center (ROC) was developed as the foundation for creating around-the-clock monitoring and customer service. Specialized software with integrated AI optimizes data management, enabling projected preventative maintenance schedules to localized, highly trained personnel. This exhaustive approach allows for predictable and coordinated maintenance programs, diminishing machine downtime and maximizing productivity.

Our mission is to mitigate the time required to resolve customer issues and deliver a proven track record of reliable performance for each installation.

Our Service Plans

MSA — Maintenance Service Agreements

  • On-site Monthly Maintenance Services
  • Emergency Repair Services
  • Spare Parts Inventory, Manuals, Training
  • Maintenance Service Levels (Bronze, Silver, Gold)

MSP — Monitoring Service Plan

  • 24-hour Monitoring
  • 24-hour Support
  • 24-hour Remote Operation
  • 24-hour Report Generation Capability

Connected 24/7

Advanced monitoring technology for proactive maintenance

  • The GF24 Monitoring Team is centrally located but connected to each system using high-speed Internet and custom SCADA software for immediate notification of Warning and Fault conditions
  • The team uses machine animation for visual diagnostics and high-speed internet cameras for instant clarification of machine conditions and responses
  • Advanced SCADA software allows for predictive failure analysis that generates work-orders for on-site maintenance staff — correcting issues before a failure causes an unwarranted shutdown
  • Performance, asset management, and maintenance reports are automatically generated by GF24 software

On-Site & On Demand

Local maintenance teams ready to respond

Our Track Record

Proven
Track Record
24/7
Monitoring & Support
Since 2011
Years of Experience
< 1 hr
Avg. Response Time

Need Technical Support?

Our team is standing by to assist you 24 hours a day, 7 days a week.