🛠️ GarageFloor24 Support

Maintenance & Support

99.99% uptime reliability — delivered through 24/7 monitoring and local on-site maintenance teams.

Your Partner in Reliability

About GarageFloor24

GarageFloor24 (GF24) was established in 2011 to integrate a local, diversified, highly-trained team dedicated to the maintenance of machine automation used in commercial applications with a remote, equally qualified, 24-7 monitoring team.

Our mission is to mitigate the time required to resolve customer issues and deliver 99.99% uptime of each installation.

Our Service Plans

MSA — Maintenance Service Agreements

  • On-site Monthly Maintenance Services
  • Emergency Repair Services
  • Spare Parts Inventory, Manuals, Training
  • Maintenance Service Levels (Bronze, Silver, Gold)

MSP — Monitoring Service Plan

  • 24-hour Monitoring
  • 24-hour Support
  • 24-hour Remote Operation
  • 24-hour Report Generation Capability

Connected 24/7

Advanced monitoring technology for proactive maintenance

  • The GF24 Monitoring Team is centrally located but connected to each system using high-speed Internet and custom SCADA software for immediate notification of Warning and Fault conditions
  • The team uses machine animation for visual diagnostics and high-speed internet cameras for instant clarification of machine conditions and responses
  • Advanced SCADA software allows for predictive failure analysis that generates work-orders for on-site maintenance staff — correcting issues before a failure causes an unwarranted shutdown
  • Performance, asset management, and maintenance reports are automatically generated by GF24 software

On-Site & On Demand

Local maintenance teams ready to respond

Our Track Record

99.99%
System Uptime
24/7
Monitoring & Support
Since 2011
Years of Experience
< 1 hr
Avg. Response Time

Need Technical Support?

Our team is standing by to assist you 24 hours a day, 7 days a week.